At Zyronaa, customer satisfaction is our priority. However, due to the nature of our products, we do not accept returns or offer refunds once an order has been placed.

When a Return/Refund is Applicable

We only provide return or refund in the following case:

• If the product received is damaged or defective.

Conditions for Claim

To be eligible for a return or refund in case of a damaged product:

1. You must record a clear unboxing/opening video of the package from start to finish, without any cuts or edits.

2. The video must clearly show the shipping label, packaging, and the product in damaged condition.

3. Claims without a proper unboxing video will not be accepted.

4. You must contact us within 24 hours of delivery with the order details and unboxing video.

Non-Returnable / Non-Refundable Items

• Products that are not damaged.

• Orders without unboxing video proof.

• Any complaint raised after 24 hours of delivery.

How to Claim

If you meet the above conditions, please contact us at  +919952615164 with your order ID and unboxing video. Our team will review the request and assist you with the next steps.